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DPW Office Address
Department of Public Works
40 Pond Street
Hanover, MA 02339
DPW Office Hours
8:00 a.m. to 4:00 p.m., Monday through Friday
Telephone: (781) 826-3189
Fax: (781) 826-8915
Transfer Station Hours: Friday - Tuesday, 8:00 am - 4:30 pm (closed Wednesday and Thursday)
Ames Way brush and compost pile hours: Mon - Fri 7:30 am - 2:30 pm, Sat 8 am - noon
Forge Pond Park gate hours: as posted at the park
Brush Pile HoursThe Ames Way brush is now closed on weekends until April. The normal weekday schedule (7:30 am to 2:30 pm) remains unchanged. These hours are subject to change should the Town enter snow and ice operations.
Water RatesWater Rates are set by the Board of Selectmen based on recommendations of the Director of Public Works and Town Manager. The rates cover the full cost of the water enterprise including treatment costs, distribution expenses, administrative exenses, debt service and indirect costs. The link below contains a PDF of the rates that were approved by the Selectmen in October of 2015.
Current Water Rates (effective 10/19/15) (PDF)
While it is easy to compare water rates between communities, it is really a comparison between apples and oranges as all communities are different. The document below provides additional information about Hanover's water rates, including detailed instructions on how to calculate your water bill and more information on the cost of water in Hanover. We invite you to review the information and send us any additional questions you may have.
General information about Hanover's Water Rates (PDF)
Water Consumer Confidence ReportThe DPW is proactive in its quest to provide the highest quality of water possible. Please click on the following link for a narrative of the steps and tests that are performed to ensure the quality of the water over the past year
2016 Water Consumer Confidence Report (PDF)
Disinfection ByproductsNotices were recently sent to every postal address in Hanover describing the Town's violation of Federal standards for disinfection byproduct in the water. We have created a special web page to further inform the public on the problem and the steps we are taking to solve the problem. Please click on the link below for more information on Disinfection Byproducts.
Disinfection Byproducts Page
DOOR NOTICES - Water Meter Replacement ProgramThe DPW is stepping up its efforts to replace aging water meters. The goal of this multi-year program is to replace all water meters over a ten year cycle. Virtually all existing meters can currently be read through a touchpad mounted on the side of the house. 20 percent of the existing meters can be read from the street via a radio . The goal of the program is to convert all meters to radio reads. While improving meter reading efficiency, the newer technology has additional benefits such as minimization of meter reading errors, minimization of the need to access private property, and the ability to detect if there is a probable leak in the plumbing system.
Select houses will receive a notice explaining that the water meter is scheduled for replacement. The notice will provide instructions on how to schedule an appointment. The installation will typically take 15-30 minutes and will be performed by Town personnel. An adult must be home at the time of the installation.
Questions on the program may be addressed to Deputy Superintendent Neal Merritt at 781-826-3189.
Please click on the following link for more information regarding the meter replacement program. Meter Replacement Program Fact Sheet
Current Activities of the Hanover DPWPlease visit the "What's Happening at the DPW" page for breaking stories on Hanover DPW activities. This page changes frequently, often with pictures and stories of interesting DPW activities.
|Victor Diniak||Director of Public Worksemail@example.com|
|Curt MacLean||Deputy Superintendent - Field Operationsfirstname.lastname@example.org|
|Neal Merritt||Deputy Superintendent - Water Operationsemail@example.com|
|General Office Emailfirstname.lastname@example.org|
|Water Billing Questionsemail@example.com|
|Facilities Department Staff|
|Robert Murray, P.E.||Facilities Engineering Managerfirstname.lastname@example.org|
|Alan Peterson||Deputy Superintendent - Facility Operations|
The mission of the Hanover Department of Public Works is to protect, preserve, improve, and manage the Town's infrastructure and related assets. Infrastructure includes the Town's roadway and drainage networks, cemeteries and parks, transfer station, water distribution system, and water treatment plants. The Department employs 38 full-time and five seasonal or part-time employees. Public works employees are either working or on-call 24 hours a day, seven days a week, 365 days a year to respond to any infrastructure related challenges that may arise.